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TERMS OF PURCHASE AND USE OF SUPERNOVA GIFT CARD

Now you can purchase your Supernova gift card on our webshop by clicking the link.


General Terms and Conditions

Article 1.

The General Terms and Conditions of the business operation with the Supernova Gift Card (hereinafter referred to as “The General Terms and Conditions”) present the legal basis for the operation with the Supernova Gift Card. The General Terms and Conditions shall be binding on both the issuer and the holder of the Supernova Gift Card. By purchasing or using the Gift Card, the holder of the Supernova Gift Card shall know and respect the applicable General Terms and Conditions.

Issuance, Purchase and Use of the Gift Card

Article 2.

The issuer of the Supernova Gift Card (hereinafter referred to as “Gift Card”) is the company m2 Centermanagement d.o.o., Jurčkova cesta 223, Ljubljana, for Slovenia and m2 Centermanagement d.o.o. Avenija Većeslava Holjevca 62, HR 10010 Zagreb for Croatia (hereinafter referred to as “Issuer”).

The Gift Card is available in two currencies, KUNA (HRK) and EURO (€), whereas the Gift Cards issued in Kuna HRK can only be used in participating Croatian (HR) Supernova Centers (hereinafter referred to as “HRK-Gift Card”) and the Gift Cards Issued in € can only be used in participating Slovenian (SI) Supernova Centers (hereinafter referred to as “€-Gift Card”).

Article 3.

The Gift Card is a card with a certain balance holding a bar code used for paying goods and services in accordance with the General Terms and Conditions. There is a unique identification number for every card.

Article 4.

The Gift Card can be purchased offline or online.

You can purchase the Gift Card offline during opening hours on the respective selling points (Info-Pult or Gift Card Kiosk):

HR: Supernova Garden Mall, Buzin, Karlovac, Zadar, Varaždin, Koprivnica and Colosseum

SI: Supernova Ljubljana Rudnik, Nova Gorica

Please note that access may differ from the opening hours of the respective shopping centres.

However, you can purchase the Gift Card also online via the webshop, reachable under: supernova-kartica.hr or supernova-kartica.si; they are also rachable via the homepages: https://www.supernova.hr/ or http://www.supernova.si/si/ (hereinafter referred to as “Websites”)

Article 5.

The Gift Card can be used in all participating shopping centers (In Croatia (HR): Supernova Slavonski Brod, Zagreb-Buzin, Sisak-West, Varazdin, Karlovac, Zadar, Sibenik, Garden Mall, Koprivnica, Sisak East and Colosseum; In Slovenia (SI): Supernova Ljubljana Rudnik and Nova Gorica), namely in all establishments/Shops with an installed system for redeeming the Supernova Gift Cards within the respective Center. However, exemptions shall apply to establishments that do not have such a system installed; these are listed on the Supernova websites.

The Gift Card shall be used in accordance with its purpose. The Gift Card is available in several different printed thematic motives.

Article 6.

The minimum amount of loading a Gift Card shall be: in Kunas (HRK): HRK 100,00 (in words: hundred Kunas), the maximum amount of loading the credit balance on the Gift Card shall be HRK 5.000,00 (in words: five-thousand Kunas). The amounts of loading the Gift Card shall be rounded up to HRK 100 (in words: hundred Kunas). in Euros (€): € 10 (in words: ten Euros), the maximum amount of loading the credit balance on the Gift Card shall be € 200 (in words: two-hundred Euros). The amounts of loading the Gift Card shall be rounded up to € 10 (in words: ten Euros).

Exceptions to the amounts of loading can be granted by the Issuer. The Gift Card shall be loaded with a credit balance upon purchase at one selling point (See article 4) or upon purchase via the webshop. The Gift Card can be used until it is empty (balance gets down to HRK/€ 0 (in words: zero Kunas/Euros)) within its validity period. The Gift Card cannot be reloaded. The credit balance loaded on the Gift Card does not bear interest. The holder can check the balance on the Gift Card and the date of validity at the Selling points, via the webshop and at a purchase performed at the establishments/Shops with an installed Gift Card System.

Validity, Use and Termination of the Right to Use the Gift Card

Article 7.

Validity of the HRK-Gift Card:

HRK-Gift Cards shall be valid for a period of 1 (one) year from the date of the Gift Card loading. Following the day of expiration of validity, any credit balance on the Gift Card shall no longer be available and shall expire; consequently, the Gift Card Holder shall no longer be entitled to it. The Purchaser or the Holder of the Gift Card respectively shall keep records of the Gift Card's expiration, since it shall not receive any prior notice of the Gift Card's expiration. No complaints are possible after the Gift Card's expiration.

Validity of the €-Gift Card:

Euro-Gift Cards shall be valid for a period of 4 (two) year from the date of the Gift Card loading, however Euro-Gift Cards purchased before 1 April 2019 shall be valid for a period of 2 (two) years only. From following the day of expiration of validity, any credit balance on the Gift Card shall no longer be available and shall expire; consequently, the Gift Card Holder shall no longer be entitled to it. The Purchaser or the Holder of the Gift Card respectively shall keep records of the Gift Card's expiration, since it shall not receive any prior notice of the Gift Card's expiration. No complaints are possible after the Gift Card's expiration.

Article 8.

The Gift Card Holder can transfer the Gift Card to a third party without limitations. By transferring the rights from the Gift Card, the new holder shall achieve all rights held by the previous holder. The Gift Card issuer is not obliged to check the identity of an individual and shall not be liable for the loss, destruction, or eventual abuse of the Gift Card.

Article 9.

At purchasing, the purchaser – the Gift Card Holder – shall receive a proof of the Gift Card's loading and shall withhold 1 (one) copy for its records as a proof for any enforcement of complaints. For information on the possibility of business-to-business purchase and payment via a business bank account, please contact us via the contact information provided on the webpages.

Article 10.

The purchase with the Gift Card can be performed in the amount of the credit balance on the Gift Card only. If the credit balance on the Gift Card is not sufficient for the realisation of the entire purchase, the client must make an additional payment up to the difference of the value of the purchased goods. If the value of the purchase is lower than the value of the credit balance on the Gift Card, the remaining value shall be registered on the Gift Card, and it can be used until the expiration of the Gift Card's validity. The Gift Card cannot be used for instalment purchases. The Gift Card cannot be exchanged for cash; furthermore, the remaining value on the Gift Card cannot be paid out in cash. The Gift Card is linked to the internal system of the participation shopping centres. If this system does not function and consequently the amount of money on the Gift Card cannot be checked and deducted, the purchase with the Gift Card is not possible (until the re-establishing of the system).

Article 11.

The Issuer is in charge for solving complaints related to the payment with the Gift Card; therefore, the Gift Card Holder shall, in the event of a complaint, write to the Info Point of the shopping centre Supernova Garden Mall (info.gardenmall@supernova.hr)for HRK-Gift Cards or Supernova Ljubljana Rudnik (info@supernova.si) for €-Gift Cards. The amount of the loaded credit balance on the Gift Card shall be proved by the submitted invoice, from which the height of the loaded credit balance on the Gift Card is visible.

Article 12.

The Gift Card issuer shall not be liable for any loss or theft of the Gift Card and the entire damage caused as a consequence of unauthorised disposal of the Gift Card, as well as unauthorised consumption of the credit balance on the Gift Card. If the Gift Card does not function and this is not a consequence of incorrect handling, the Gift Card Holder shall deliver the Gift Card to the selling point of the shopping centre Supernova Garden Mall for HRK-Gift Cards or Supernova Ljubljana Rudnik for €-Gift Cards.

Final and Transitional Provisions

Article 13.

These General Terms and Conditions shall become effective on the date of being published on the Supernova website. With the validity of these General Terms and Conditions all prior versions, shall expire.

The issuer reserves the right to modify these General Terms and Conditions, including the indication of providers or shops respectively, where the Gift Cards cannot be used at any time without prior announcement. Amendments to these General Terms and Conditions shall become effective on the date of their publication on the Supernova website.

Article 14.

Unauthorised and illegal use of the Gift Card is punishable. The issuer shall be entitled to refuse business operation with a Gift Card if it finds out that it is falsified, if its validity has expired, or if the Gift Card is damaged or defective in such a way that its content becomes non-readable and the credit balance is not legible. Eventual disputes between the Gift Card Holder and the Gift Card Issuer shall be solved by the court having jurisdiction in Zagreb. Croatia for HRK-Gift Cards or Ljubljana, Slovenia for €-Gift Cards, unless any other court has exclusive jurisdiction for a dispute.

Vaša Supernova Varaždin | Infopult

Optujska ulica 171 A/B/C

HR-42000 Varaždin


t: +385 42 217 037

info.varazdin@supernova.hr


SRI - PET 11:00 - 20:00
SUB 09:00 - 20:00
NED 09:00 - 14:00

According their decisions, following stores accept Supernova gift cards:

Bubamara

C&A

CCC

Deichmann

Elipso

Farmacia

Galileo Outlet

Ghetaldus

Interspar

Larifari

Mass

Müller

New Yorker

Orsay

Pittarosso

Takko

Tally Weijl

Tom Tailor Outlet

s.Oliver

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